Firm realigns departments under Global Services for increased efficiency
Seattle, WA – August 18, 2016 – ABODA Global Housing Management, one of the industry’s largest global housing providers, has promoted Robyn Joliat to Senior Vice President of Global Services. Prior to her promotion, Joliat served as the Vice President of Global Client Services & New Market Development and was tasked with driving ABODA’s global expansion plans.
In her first year with the firm, Joliat successfully expanded ABODA’s national footprint to leading west coast markets, opening regional offices in Portland, OR and San Francisco, CA. She was also responsible for developing and managing ABODA’s “best in class” global account management department and building upon ABODA’s award-winning customer service to deliver higher client satisfaction ratings.
With Robyn Joliat’s promotion, ABODA Global Housing Management is aligning Account Management, New Markets and its Supply Chain groups under Global Services and under an experienced industry veteran with a passion for driving customer value. “With over 20 years of experience in global supply chain and high level account management, Robyn’s leadership of our Global Services team is a strategic move to position ABODA to create a world-class global account program,” says Lee Curtis, CCHP, President of ABODA Global Housing Management. “This move allows ABODA and our clients to benefit from Robyn’s experience, vision and passion for supplier excellence in establishing a world class global network built on compliance, performance and technology.”
Joliat’s main goals in her new role are to better understand the connections and interdependencies across the organization and conquer the challenges of managing supplier and customer interfaces. Joliat will do this while delivering high quality service that balances efficiency with effectiveness to optimize overall performance and deliver on customer expectations. “Our clients are the lifeblood of our organization,” states Joliat. “Driving value for our customers starts with understanding the customer requirements globally and designing a network that emulates their requirements in strategy, design and capabilities.”
In the next year, Robyn Joliat will look to achieve efficient fulfilment of client demand, drive outstanding customer value, enhance organizational responsiveness, continue to build a resilient network and facilitate financial success for ABODA, its clients and its partners.
ABODA is an innovative leader in global housing management services, providing end-to-end solutions to some of the biggest brands in the world, many headquartered in the Seattle area where the firm is based. ABODA Global Housing Management uses a logistics-focused approach, combining the best of program planning and administration, inventory management, execution, service delivery and technology to help corporate clients operate more efficiently and enhance customer experiences. ABODA also offers furnishings, property management, and cleaning services in the Greater Seattle Area. Employee-owned ABODA is flexible enough to meet clients’ ever-changing business needs through its award-winning customer service. Learn more about ABODA at www.aboda.com or call 1-888-389-0500.