Job Posting Date: July 17, 2008

Job Title: Client Services Specialist

Pay Range: $16 per hour

Hiring Manager/Contact: Kosta Pamboukas

Primary Responsibilities:

⋅ Accepts requests for housing either via email, sales, website or RI’s
⋅ Works to process them through computer data input
⋅ Completes all data entry for guest and delivers information and work orders to the appropriate people in a timely manner
⋅ Provides what is necessary to insure customer service satisfaction both prior arrival, while in housing and after departure
⋅ Data Entry
⋅ Follow up calls & emails
⋅ Sends confirmations
⋅ Confirms departure dates
⋅ Process and maintain guest/client files
⋅ Weekend shifts – weekly rotation
⋅ After hours on call – weekly rotation
⋅ Working weekends and on call are an integral part of this position and in the best interest of operating our business

Additional Responsibilities:

⋅ Maintain organized clean work environment
⋅ Due to the seasonal/cyclical nature of our business, employees are asked from time to time to help out in other departments at various times throughout the year
⋅ Attend and participate in schedule meetings

Knowledge, Skills and Qualifications:

⋅ Previous inside sales experience desired
⋅ Must be organized, self-motivated, detail oriented person who can work in a fast paced environment and multitask
⋅ Must posses good communications skills
⋅ Must have good customer service and telephone skills
⋅ Posses strong interpersonal skills, teamwork values

Education, Training and Certification:

⋅ Intermediate computer skills of MS Windows, Office and Outlook, Excel and Word
⋅ High school diploma

FLSA Status (Exempt or Non-Exempt):

ABODA is an equal opportunity employer and supports workforce diversity.

To submit your Resume:
Email, Fax, or mail Attention Human Resource Manager

ABODA
9040 Willows Rd, NE Suite 101
Redmond, WA 98052
Phone: (425 861-0500
Fax: (425) 602-5573
Email: hr@aboda.com